Visitors with disabilities

The Hôtel de la Marine is open every day from 10.30am to 7pm, and until 9.30pm on Fridays.

Off-peak times: Wednesdays and every day from 4.30 pm.

People with disabilities are entitled to priority access and free entry in the following cases:

• Holders of a valid Mobility Inclusion Card marked ‘priority’ or ‘disability’: free entry is also granted to the accompanying person.
• Holders of an Adult Disability Certificate issued within the last 6 months: free entry is not granted to the accompanying person.

The ‘parking’ version of the Mobility Inclusion Card does not entitle the holder to free entry.

Recognition of Disabled Worker Status does not entitle the holder to free entry.
 

BOOK A TICKET

There is a ticket office and vending machine on site, suitable for all visitors, in the Cour de l'Intendant.

Estimated length of visit: 1 hour 15 minutes.

By metro

Concorde station: lines 1, 8 and 12. Not accessible to people with reduced mobility.

Madeleine station: line 14. Accessible to people with reduced mobility.

Accessibility map of metro stations
 

By bus

Lines 42, 45, 52, 72, 73, 84, N11 and N24.

By bike

Vélib' station Cambon-Rivoli/Madeleine.

By train

All Paris stations.

By car

The nearest adapted parking space to the site entrance is 210 metres from the main accessible entrance. However, the establishment cannot guarantee that it will always be available.

Consult the map of public parking spaces reserved for people with disabilities on the Mairie de Paris website.

A drop-off point is available in front of the monument at 2 Place de la Concorde.

The Indigo Place de la Concorde car park is located at 3608 Pl. de la Concorde, 75008 Paris.

Further information: www.indigoneo.fr

How to get to the monument

The entrance to the monument is at 2 place de la Concorde.

To reach the reception and ticket office of the Hôtel de la Marine, you must :

• Pass under a first porch to enter an open courtyard.

• Go right under a second porch surmounted by a clock, which leads into a covered courtyard. Pull open one of the two glass doors to enter. If it is too heavy, you can ask one of the agents positioned in the open courtyard for help.

• A receptionist will be behind the desk opposite the entrance to welcome and guide you. Don't hesitate to tell him what you need.

• The ticket office is on the left of the courtyard. The disabled visitors ticket office is on the far left of the ticket office.

Access to the tour routes

A lift is available for people with reduced mobility. Ask a member of staff for assistance.

The layout of the rooms in the intendants’ apartments (included in the permanent tour) prevents wheelchairs wider than 65 cm from passing through.  

The last two rooms in the apartments are not accessible to such wheelchairs. To explore them virtually, please visit our web application, which is free and requires no download. 

CONSULT THE WEBAPP

Our 65cm-wide loan chairs allow visitors to explore the entire monument.
 

Please note

• The cobbled flooring in the courtyards may make it difficult for wheelchair users to get around.
• The permanent exhibition (the intendants’ apartments) simulates candlelight. The low light levels in this area and during evening opening hours may cause discomfort to some visitors with visual impairments or with mental, cognitive or psychological disabilities.
• The permanent exhibition (the intendants’ apartments) contains ambient scents that may cause discomfort to some visitors with mental, cognitive or psychological disabilities.
• The Confident, an immersive audio guide headset, features ambient sounds that may cause discomfort to some visitors with mental, cognitive or psychological disabilities.
• The low lighting in the galleries of the Al Thani Collection may cause discomfort to some visitors who are visually impaired or who have mental, cognitive or psychological conditions.

• Wheelchairs (3) and walking sticks with seats (15) are available on request at the ticket office. 
• Magnetic loop installed in the ticket office and shop for the hearing impaired.
• Adjustable volume for audiophones and audioguides.
• Sanitary facilities adapted for right-hand transfer in the men's block and left-hand transfer in the women's block. Access ramp available.
• Cloakroom at reception where you can leave your personal belongings. The depositor is responsible for any valuables deposited. Objects larger than 40 x 40 x 40 cm are not permitted inside the monument. Access ramp available.

• Maps of the tour in relief and Braille for blind and partially sighted visitors.
• Two web applications that can be consulted during the visit on tablets loaned at the ticket office:

1. One offers explanatory texts on the works and objects on display.
2. The other offers content in French sign language (LSF) and international sign language (LSI).

• The Confident headset is available in audio description for the visually impaired or blind.

All these devices are available on request from the ticket office.

The Hôtel de la Marine welcomes groups by reservation only.

In order to prepare your visit as well as possible, we invite you to familiarise yourself with our visit offer and practical information, and then to send us your reservation request (at least 1 months before the desired date).

The Hôtel de la Marine's education department is at your disposal for any further information or specific projects.

SEE THE GROUPS PAGE