FAQ

The Hôtel de la Marine is open to visitors every day from 10.30 am to 7 pm, and until 9.30 pm on Fridays.  

The ticket office closes 45 minutes before the end of visiting hours.  

Slots on Tuesday afternoons, Thursday mornings and on the first and third Fridays of the month in the evening are reserved primarily for group visits. 

The main courtyard, the bookshop and gift shop, the Mimosa restaurant and Café Lapérouse have their own opening hours, which can be found here. 

The Hôtel de la Marine is open all year round, except on 1 January, 1 May and 25 December. 

Occasional events may mean we have to close the monument.  

We advise you to check the opening hours before your visit on our practical information page.

There are numerous public transport links near the Hôtel de la Marine: 

By metro: lines 1, 8 and 12 to Concorde station. 

By bus: routes 42, 45, 84 and 94, Concorde-Royale stop; routes 52, 72 and 73, Concorde stop. 

By bike: the Velib’ Cambon-Rivoli station on Rue Cambon. 

No, the building does not have a car park. 

A public underground car park is located at 3608 Place de la Concorde, 75008 Paris.  

A drop-off point for people with reduced mobility is available in front of the monument at 2 Place de la Concorde. 

Access to the monument is on the day itself, without a booking, on a first-come, first-served basis and subject to availability.  

Admission is free on the first Sunday of the month from November to March. 

This applies to all our tours: the permanent tour, the express tour and the temporary exhibition of the Al Thani Collection (depending on the exhibition periods) 

There are no guided tours on these days. 

Go to the online ticket office 

1. Select ‘Self-guided tour’. 
2. Choose your tour route: the permanent exhibition, the express tour or the temporary exhibition from the Al Thani Collection. 
3. Select the ticket price and the number of tickets you require. 
4. Choose your visit date and time slot. 
5. Choose the language and audio theme you’d like for each ticket. This will be integrated into your immersive audio headset, the Confident, which will guide you throughout your visit. 
6. Confirm your order. 
7. Enter your details and proceed to payment. 
8. Your tickets will be sent to your email address (please check your spam folder). 

On the day of your visit, please go to the ticket office at your chosen time to collect your Confident. 

The ‘Al Thani Collection temporary exhibition’ and ‘express tour’ routes are only available during certain periods: 

• The ‘Al Thani Collection temporary exhibition’ tour is only available whilst the Al Thani Collection exhibition is open.  
• The ‘Express Tour’ is only available when the Al Thani Collection exhibition is closed. 

The exhibition dates are displayed on our Events page or on our website’s homepage. 

Yes, we recommend buying your ticket online to guarantee entry to the monument. 

Please visit the online ticket office to book your visit date and time slot.  

Tickets are also available at the ticket office, subject to availability.  

No, tickets purchased online do not allow you to skip the queue. 

Visits take place within a specific time slot to ensure you have the best possible experience. 

If a time slot is no longer available online, this means it is fully booked. 

We recommend that you choose another date or time slot via our online booking system. 

No, the date or time of your visit cannot be changed once your purchase has been confirmed.  

Please check your basket summary carefully before confirming and paying for your order. 

Once your purchase has been confirmed, tickets cannot be exchanged, amended or refunded. 

This clause is set out in our terms and conditions of sale. 

No, tickets cannot be exchanged, changed or refunded. 

This clause is set out in our terms and conditions of sale. 

No, it is important to adhere strictly to the time slot chosen at the time of booking. 

Your ticket is valid for up to 30 minutes after the time indicated for self-guided tours. 

Your ticket is valid for up to 15 minutes after the time indicated for guided tours. 

No, the admission ticket is for single use only and once you leave the building, you cannot re-enter. 

No, you can print your e-ticket or show it directly on your smartphone.  

After each booking, your tickets are sent to your email address (please check your spam folder). 

If you have created an account on our online ticketing platform, you can find your tickets in the ‘My Orders’ section.  

If you cannot find your tickets, you can contact the online ticketing service at this address: cmn@getaticket.com  

If your email address isn’t working, you can contact the online ticketing service at this address: cmn@getaticket.com 

Below are some cases where admission is free: 

• Under 18s 
• Aged 18–25, nationals of European Union countries and non-European legal residents in France 
• People with disabilities (subject to accepted proof) 
• Jobseekers  
• Education Pass  
• Culture and ICOM cards 
• Holders of a pass (invitation) from the Hôtel de la Marine 
• Holders of the Paris Museum Pass (access to the permanent exhibition only) 
• Passion Monuments subscribers 

The full list of free admission entitlements and the required proof of eligibility isavailable here.  

You will always be asked to present a valid proof of eligibility.  

Failure to produce valid proof of eligibility will result in the ticket price being payable on the spot. 

Yes, those eligible for free admission are invited to book their visit slot online.  

In this case, you can select the relevant free admission option when choosing your ticket price. 

The full list of free admission categories and accepted proof of eligibility isavailable here.  

You will always be asked to present proof of eligibility on arrival.  

Please note that failure to provide proof of eligibility will result in you having to pay for your ticket on the day.  

Free tickets are subject to a quota per time slot.  

If you are unable to book, this means that all free places have been booked. 

We advise you to choose a different time slot. 

A few places are also available at the ticket office, subject to availability.

Yes, the Hôtel de la Marine offers discounted partner rates. 

You can view the list of partner rates on our practical information page. 

Passion Monuments is the annual membership scheme run by the Centre des Monuments Nationaux. 

It gives you unlimited access to over 80 monuments throughout France. 

It is available as a SOLO pass (for 1 person) and a DUO pass (for the subscriber and 1 guest). 

To find out about prices and discover all the benefits of the pass, visit the dedicated Passion Monuments page. 

We sell the Passion Monuments SOLO pass at the ticket office.  

Passion Monuments cardholders enjoy free access to all the tours at the Hôtel de la Marine. 

We recommend that you book your visit slot online, selecting the ‘Passion Monuments Subscriber’ rate.  

Please note that you will be asked to show your valid Passion Monuments card at the entrance. 

The gift voucher must be exchanged online or on site for a time-stamped ticket.  

On our online ticketing platform, click on‘Use an Hôtel de la Marine gift voucher’.  

Enter your gift voucher code, then choose your tour route and your visit slot. 

The gift voucher is valid for one year from the date of purchase.  

You can access your chosen tour without booking a time slot via our online ticketing system.  

Please ensure you comply with the terms and conditions of access stated on your ticket.  

On the day of your visit, you will need to go to the ticket office to collect your immersive audio headset, the Confident, which will guide you throughout your visit. 

We accept the following on site:  

• Cash
• Visa, Eurocard-Mastercard, American Express and JCB credit/debit cards 
• French bank cheques 
• Paper holiday vouchers and culture vouchers  

On our online ticketing website, we only accept payments by credit card (Visa, Mastercard, E-carte Bleue, EMV, JCB and AMEX). 

Yes, we provide 40x40x20cm combination lockers.  

Due to the Vigipirate security measures, bags and suitcases are not permitted on the tour route.  

Please leave any items exceeding these dimensions in an external left-luggage facility.    

Yes, free toilets are available at the start and end of the tour route.  

There are no other toilets along the tour route. 

A baby changing facility is also available. 

Yes, we provide free public Wi-Fi throughout the monument. 

To connect, select the ‘CMN invité’ network in your Wi-Fi settings and accept the terms and conditions. 

No, pets are not permitted within the monument grounds, with the exception of guide and assistance dogs, in accordance with the law.

No, picnicking is not permitted within the building grounds. 

For your information, the Tuileries Garden is a 5-minute walk from the Hôtel de la Marine.  

In the Cour d’Honneur (outer courtyard), you will find the Mimosa restaurant and the Café Lapérouse. 

You can find more information about these establishments here. 

No, the bookshop and gift shop, the Mimosa restaurant and Café Lapérouse are accessible via the Cour d’Honneur (outer courtyard) without purchasing an admission ticket. 

The bookshop and gift shop is open every day from 11.00 to 19.15, and until 21.45 on Fridays.  

No, pushchairs are not permitted on the tour route.  

A storage area is available where you can leave your pushchair.  

A baby carrier can be borrowed on request at the reception desk. 

To ensure the safety and comfort of all visitors, the following items are prohibited on the site: 

• Weapons and ammunition of any kind; 
• Dangerous, foul-smelling, excessively heavy or bulky objects; 
• Explosive, flammable or volatile substances; 
• Illegal substances; 
• Any sharp or blunt objects; 
• Any glass objects; 
• Scooters and bicycles. 

Security staff will ask you to open your bags before entering each tour route.  

They may refuse entry to items that do not appear to comply with our health and safety policy.  

If you have any questions, please get in touch via our contact form. 

All self-guided tours of the Hôtel de la Marine are conducted using an immersive audio headset, the Confident, which will guide you throughout your visit. 

It is available in nine languages: French, English, Spanish, Italian, German, Chinese, Japanese, Russian and Arabic. 

Three tour routes are available at the Hôtel de la Marine:  

    1. The permanent tour – duration: 1 hour 15 minutes 

This includes the stewards’ apartments, the state rooms and the loggia. 

The three audio guides to choose from are:  

• ‘Journey Through Time’ 

Take a journey through the Hôtel de la Marine’s 250-year history. 

Tour available in French, English, Spanish, Italian, German, Russian, Arabic, Chinese, Japanese and with audio description. 

• ‘The Age of Enlightenment’ 

To immerse yourself in life at the Hôtel de la Marine in the 18th century. 

Tour available in French and English. 

• “For Families” 

For a fun family tour of the Hôtel de la Marine. 

Tours available in French, English, Spanish, Italian, German and Russian.  

Available on request only at the ticket office. 

A activity booklet for children complements the tour. 

    2. The temporary exhibition of the Al Thani Collection – duration: 1 hour 15 minutes 

This includes the temporary exhibition of the Al Thani Collection, the state rooms and the loggia. 

Tours available in French, English and Spanish.  

The ‘Al Thani Collection’ tour is only available during the Al Thani Collection’s exhibition periods. 

Exhibition dates are listed on our Events page or on our website’s homepage. 

    3. The Express Tour – duration: 30 minutes 

This tour covers only the state rooms and the loggia  

Tours are available in French, English, Spanish, Italian, German, Russian, Arabic, Chinese and Japanese.  

The ‘Express Tour’ is only available when the Al Thani Collection exhibition is closed. 

All self-guided tours of the Hôtel de la Marine are conducted using an immersive audio headset, the Confident, which guides you throughout the tour.  

We offer the following options for families with children:  

• Tours accompanied by the Confident, an immersive audio guide suitable for children aged 7 and over, along with a tour booklet to complete. 
• Guided tours. 
• Workshop tours. 

Full details of our family packages are available on the dedicated page. 

A tour of the permanent exhibition or the temporary exhibition of the Al Thani Collection lasts 1 hour 15 minutes.  

The ‘express tour’ takes 30 minutes.  

Yes, entry to the monument is free for people with disabilities in the following cases: 

• Holders of a valid Mobility Inclusion Card marked ‘priority’ or ‘disability’. 

Free entry is also granted to a accompanying person. 

• Holders of an Adult Disability Certificate issued within the last 6 months 

Free entry is not granted to the accompanying person.  

 The ‘parking’ version of the Mobility Inclusion Card and the Recognition of Status as a Disabled Worker (RQTH) do not entitle the holder to free admission. 

There is an accessible ticket office on site. 

For a more convenient experience on arrival, we recommend booking online. 

Yes, it is possible to come without a booking and buy your ticket directly at the ticket office, subject to availability. 

For a more comfortable visit, we recommend visiting the Hôtel de la Marine: 

• Monday to Sunday from 4.30 pm. 
• All day on Wednesdays. 

Yes, the monument is wheelchair accessible via a lift. 

The layout of the rooms in the stewards’ apartments (included in the permanent tour) prevents wheelchairs wider than 65 cm from passing through.   

The last two rooms in the stewards’ apartments are not accessible to such wheelchairs.  

To explore them virtually, please visit our web application, which is free and requires no download.  

Our 65 cm wide wheelchairs, available on request at the ticket office, allow you to visit the entire tour. 

The ‘Al Thani Collection temporary exhibition’ and ‘express tour’ routes are fully wheelchair accessible. 

Yes, guide dogs and assistance dogs are permitted inside the monument, in accordance with the law. 

In the main courtyard (outer courtyard), the participatory dance sessions are open to all and free of charge, with no booking required. 

In the state rooms, only visitors with a ticket booked via our online ticketing system may attend the dance demonstrations.  

All available time slots are listed on our online booking system.   

The balls run continuously from 5.30 pm to 8.30 pm; you may arrive at any time. 

Please bear the following in mind before you visit: 

• It is not possible to take part in the demonstrations in the ballrooms.  
• The museum does not lend out costumes and does not have changing facilities.  
• Costumes are not permitted on the guided tours.  
• You do not need to wear a costume to take part in the dancing in the main courtyard. 
• Balls are cancelled in the event of bad weather.   

All information and dates for the balls are available on the dedicated page. 

All our guided tours, workshops and cultural events are listed in our calendar. 

We do not operate a waiting list for fully booked events. 

No additional places will be allocated on the day of the event.  

The guided tour with commentary is led by a tour guide and lasts 1 hour 15 minutes.

A guided tour is led by a member of the site’s staff and lasts 45 minutes. 

The combined packages, in partnership with Le Cordon Bleu cookery school, consist of: 

• A cookery or pastry-making workshop led by a chef from Le Cordon Bleu. 
• A tour of the permanent exhibition at the Hôtel de la Marine. 

All information and dates are available on the tours and activities page. 

Yes, some of the products on display in the bookshop and gift shop are available online at the Heritage Shop. 

You can subscribe to our newsletter in French by clicking here. 

If you have lost an item whilst on one of our guided tours, you can contact us via our contact form. 

To make a donation to the Hôtel de la Marine, please visit the dedicated page: Make a donation to the Hôtel de la Marine.

To contact us, please use our contact form. 

Yes, but only personal photos and videos taken without a flash are permitted during the visit.  

Wedding, event, group and commercial photographs are prohibited.  

You can share your visit using the hashtag #hoteldelamarine on Instagram, Twitter and Facebook by tagging our accounts: @hoteldelamarine, @lecmn. 

For any enquiries regarding filming or photography at the Hôtel de la Marine, please visit the dedicated page: Filming and Photography.

For any enquiries regarding group visits by adults to the Hôtel de la Marine, please visit the dedicated page: Adult Groups and Tourism Professionals.

For any enquiries regarding school group visits to the Hôtel de la Marine, please visit the dedicated page: Teachers and after-school activity leaders.

For any enquiries regarding visits by social sector groups to the Hôtel de la Marine, please visit the dedicated page: Social sector groups.

For any enquiries regarding a private tour or the exclusive hire of the Hôtel de la Marine, please visit the dedicated page: Exclusive Hire.

You can contact the Mimosa restaurant via their website: Restaurant Mimosa Paris.

You can contact Café Lapérouse via their website: Café Lapérouse, Place de la Concorde.

You can contact Le Cordon Bleu via their website: Le Cordon Bleu Hôtel de la Marine – Workshops and private lessons.

You can contact Mathieu Lustrerie via their website: Mathieu Lustrerie | Contact.

You can contact the Foundation for the Memory of Slavery via their website: Contact | Foundation for the Memory of Slavery.

You can contact the Naval Academy via their website: Home - Naval Academy.